Frequently Asked Questions
I received an invoice and I'm not a VTEX client. Why?
I received an invoice and I'm not a VTEX client. Why?
Published on 3/28/2018
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Last update on 3/11/2020
TESTE
VTEX currently operates with 4 different platforms: __VTEX, Loja Integrada, Integrando.se, Xtech, Biggy, CIA SHOP y UniteU. __.
If you do not use VTEX e-commerce platform, but you are a client of one of the other three, this means that the services provided for them will also have their invoices issued with VTEX CNPJ (Tax ID).
However, your financial support is still separated by brands. If you need to contact us, please use the correspondent channel: