The Holidays feature allows you to configure days that should not be considered valid for shipping. Therefore, the system can calculate the shipping deadline considering holidays and increasing shipping estimated time.

To set up the Holidays, follow the steps below:

1. In the VTEX Admin, go to Store settings > Shipping > Holidays, or type Holidays in the search bar at the top of the page.
2. In the Holiday Name field, fill in the name of the holiday you want to register.
3. In the Start Date field, fill in the holiday start date.
4. In the End Date, fill in the end date of the holiday.
5. Click on Save.

Holidays feature will only be valid for carriers configured to allow these settings. To make the carrier eligible for holiday setup, follow the steps below:

1. In the VTEX Admin, go to Shipping > Shipping Strategy, or type Shipping Strategy in the search bar at the top of the page.
2. On the Shipping Policies tab, select the shipping policy associated with the given carrier.
3. In the Weekends and Holidays section, make sure the option Holiday delivery disabled .
4. Click on Save.

You may configure holidays for the years to come.

The shipping time calculated for an order is based on the sum of two factors:

• Picking time: The time the store operator takes to make the order items available to the carrier.
• Delivery time: The time it takes for the carrier to deliver the order to the end customer.

Picking time + Delivery time = Order shipping time

This distinction is important because holidays can impact each one differently, as you will see below.

From a technical standpoint, holidays are considered in the shippingEstimateDate variable of the order (orderForm), which is calculated only after payment confirmation. After payment confirmation, the customer is informed about the estimated delivery date, which by default disregards holidays as business days.

1. An order is placed and has its payment confirmed on Monday (02/05), with a delivery time of two business days.
2. Tuesday (02/06) is a holiday.
3. The estimated delivery date will be Thursday (02/08), as Tuesday will not be considered a business day.

There is one exception in which the holiday counts as a business day: when the customer places an order on a holiday and the carrier has shipping hours set (Shipping Window) for that same day.

1. An order is placed and has its payment confirmed on Wednesday (11/02), with a delivery time of one business day.
2. Wednesday (11/02) is a holiday.
3. The carrier has a picking time configured for Wednesday (11/02), so the estimated date the customer will receive the order is Thursday (11/03). The Wednesday holiday will be considered a business day because the shipping is scheduled for the same day the customer placed the order.