When you export an order report on the All Orders page, the system generates a report in .csv format containing details about the orders placed in your store.

Each row in the spreadsheet refers to a SKU. For example, if an order contains 3 SKUs, it will be listed in 3 rows of the report, each dedicated to data of one SKU.

The order report link is available for download for six hours.

Each column corresponds to specific information, as described below.

• Origin: indicates if the order comes from a marketplace or fulfillment.
• Order: the order ID, which appears on the order attributes page, in the Orders management module.
• Sequence: numeric sequence of the order transaction.
• Creation Date: date and time when the customer placed the order.
• Client Name: first name of the customer who placed the order.
• Client Last Name: the surname of the customer who placed the order.
• Client Document: Taxpayer Registration Number of the customer who placed the order.
• Email: email of the customer who placed the order.
• Phone: phone number of the customer who placed the order.
• UF: state, province or region of the customer who placed the order.
• City: city of the customer who placed the order.
• Address Identification: delivery address ID.
• Address Type: type of delivery address (residential or pickup).
• Receiver Name: name of the person who will receive the order.
• Street: delivery address street name.
• Number: delivery address number.
• Complement: additional info about the delivery address.
• Neighborhood: delivery address neighborhood.
• Reference: reference for the delivery address.
• Postal Code: ZIP code of the delivery address.
• SLA Type: type of delivery (regular, store pickup, fast delivery).
• Courier: carrier responsible for the delivery.
• Estimate Delivery Date: the date the order is expected to be delivered.
• Delivery Deadline: total time to deliver the order to the customer in business days (5bd = 5 business days).
• Status: order status when the spreadsheet was exported.
• Last Change Date: last date and time when the order status changed.
• UtmMedium: utm_medium of the order, if any.
• UtmSource: utm_source of the order, if any.
• UtmCampaign: utm_campaign of the order, if any.
• Coupon: order coupon ID, if any.
• Payment System Name: payment method used for the purchase.
• Installments: number of installments in which the order was paid.
• Payment Value: the order price paid by the customer, with discounts and promotions applied.
• Quantity_SKU: number of items of the same SKU.
• ID_SKU: SKU ID.
• Category Ids Sku: IDs of the categories in which the SKU is included. This information is organized according to the department/category/subcategory tree. For example, if the value is /1000003/1000016/, it means that the SKU is included in the category 1000016, which is part of the department 1000003.
• Reference Code: the SKU reference code.
• SKU Name: name of the SKU as it appears in the catalog.
• SKU Value: the price added for the SKU.
• SKU Selling Price: price at which the SKU was actually sold, with discounts and promotions applied.
• SKU Total Price: total value of the SKU in the order, considering all items of the SKU.
• SKU Path: URL where the SKU is stored in the VTEX system.
• Item Attachments: attachments to the SKU.
• List Id: ID of the list that the SKU is in, if any.
• List Type Name: name of the list type that the SKU is in, if any.
• Service (Price / Selling Price): service linked to the SKU in the order, if any.
• Shipping List Price: shipping cost per SKU.
• Shipping Value: shipping cost per SKU actually applied to the order.
• Total Value: total price of the order. Warning: it refers to the total price of the order, not the SKU price. If there are other SKUs in the same order, their prices are also considered in that total.
• Discounts Totals: total amount of discounts applied to the order.
• Discounts Names: promotions applied to the order.
• Call Center Email: email of the telesales operator who placed the order, if applicable.
• Call Center Code: ID of the telesales operator who placed the order, if applicable.
• Tracking Number: unique code assigned to the order package, which allows you to track it.
• Host: host who received the order, configured in License Manager.
• GiftRegistry ID: Gift card ID of the order, if any.
• Seller Name: name of the seller of the order.
• Status TimeLine: timeline that displays the order statuses, from the order creation to the moment of exporting the spreadsheet.
• Note: note included in the order by the customer, if any.
• UtmiPart: the UTM utmi_pc for tracking the website's internal traffic. For example, to track the origin of a given click on a banner in the store.
• UtmiCampaign: the UTM utmi_cp for tracking the website's internal traffic. For example, to track the origin of a given click on a banner in the store.
• UtmiPage: the UTM utmi_p for tracking the website's internal traffic. For example, to track the origin of a given click on a banner in the store.
• Seller Order Id: the order ID on the seller, in case the sale was made through a marketplace.
• Acquirer: acquirer involved in the transaction.
• Authorization Id: authorization ID.
• TID: transaction ID of the order.
• NSU: order's unique number sequence
• Card First Digits: the first six digits of the card used to make the purchase.
• Card Last Digits: the last four digits of the card used to make the purchase.
• Payment Approved By: email of the person that approved the payment (applicable when the approval was made manually).
• Cancelled By: email of the user who requested the order cancellation.
• Cancellation Reason: corresponds to the cancelReason field in the Orders API. This column contains only null values. Please refer to the Cancellation Data column for more information about the cancellation.
• Gift Card Name: name of the gift card applied to the order, if any.
• Gift Card Caption: description of the gift card, if any.
• Authorized Date: date and time when the order transaction was authorized.
• Corporate Name: legal business name, in case the order was placed by a company.
• Corporate Document: company registration number, in case the order was placed by a company.
• TransactionId: transaction ID.
• PaymentId: payment ID.
• SalesChannel: ID of the applicable trade policy.
• marketingTags: field that can be used by the store system to track different marketing-related activities. The VTEX recurrence system populates this field with the vtexrecurrence value.
• Delivered: indicates if the order has already been delivered (true) or not (false). This applies to stores that send this information to the VTEX system.
• SKU RewardValue: points for that SKU in the store's reward program.
• Is Marketplace certified: indicates if the order was placed through a certified marketplace (true) or not (false).
• Is checked in: indicates if the order was placed in a physical store through VTEX Sales App (true) or not (false).
• Currency Code: the three-letter ISO code assigned to the currency in which the sale was made (for example, BRL or USD).
• Taxes: the sum of the values defined as Tax and CustomTax, the taxes applied to the SKU. If those values do not exist, the column will be empty.
• Invoice Numbers: the order's invoice number.
• Country: country in which the order was placed.
• Input Invoices Numbers: number of an invoice of Output type, which means that it refers to a purchase.
• Output Invoices Numbers: number of an invoice of Input type, which means that it refers to a return.
• Status raw value (temporary): the raw status value of an order. For example, the status of an order can be displayed on the interface as Handling while in this field it would be handling.
• Cancellation Data: the reason given by the end-customer for canceling the order, as shown in the Reason field of the cancellationData object in the Orders API. If the user does not fill in this field when canceling the order, this column will be empty in the report.