Orders
Orders overview
- All Orders
- Order details page
- Changing the total cost of the order
- How to invoice an order
- How to return items from an order
- Changing tracking data
- VTEX DO
- How to identify an order split from omnichannel
- Frequently asked questions about the new orders module interface
- Orders Overview
All orders
- Identifying order closing errors
- How to know if an order was successfully placed
- Checking error details in the orders
- Order report
- How to rank the best selling items
- Understanding the Order History section
- How to cancel orders
- Filtering orders on All Orders
- Order flow and status
- How incomplete orders work
- Exporting orders in Orders module
- Moving order to Handling Shipping
- Exporting orders in Orders module
- Viewing marketplace orders on All Orders
- Changing items from a completed order
- Register tracking on the tax receipt
- Identify errors in the tax receipt tracking
- Identify who canceled an order in the marketplace
- Enter tracking number on orders already invoiced
- Checking how an order delivery deadline was calculated
- Calculating revenue through the worksheet exported from Orders module
- Order cancellation requested by the customer
- Viewing the detailed order log
- Viewing the order information
- Configuring Price Divergence rule
- Order tracking
- Declining order cancellation
Subscription Guides
- How subscriptions work
- How to configure Subscriptions in your store
- How to create a subscription attachment via the Catalog module
- How to manage Subscriptions
- Troubleshooting errors in subscription orders
- Transactional emails for subscriptions orders
- Pickup points for subscription orders
Orders Management Settings
- What is an affiliate
- Orders General Configuration
- Configuring affiliates
- How to integrate with CSU (Opte+)
- Setting up the Notify me option
- Order replacement
- How Order authorization works
- Setting the grace period for order cancellation
- Price Divergence rule
- Configuring Price Divergence rule