Unable to delete templates on legacy CMS

Known issues

ID:

Backlog

Published on 9/29/2021

•

Last update on 12/22/2022

Summary

Customers are not able to delete templates from the legacy CMS.

Simulation

In the Admin, click on the CMS module.
Click Layout.
Click on the CMS folder.
Click on the HTML Templates folder.
Click on the delete button in any template.

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When you try to delete a template, the following message will pop up:

${"base64":" ","img":{"width":677,"height":205,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":16411,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Marketing%20&%20Merchandising/unable-to-delete-templates-on-legacy-cms_2.png"}}$

Workaround

There is no workaround for this scenario.