System allows the user to change a main Web Site, generating errors

Known issues

ID:

Backlog

Published on 6/14/2017

•

Last update on 12/22/2022

Summary

In the CMS module, the system lets the user manipulate a Web Site A and point to a Web Site B as a parent.

If the user wants to return, there is no possibility to point the Web Site B to A, as a parent. With this, it generates errors in the site like the error below, and the admin becomes inaccessible.

${"base64":" ","img":{"width":1345,"height":697,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":89906,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Marketing%20&%20Merchandising/system-allows-the-user-to-change-a-main-web-site-generating-errors_1.png"}}$

Simulation

Access the module CMS;
Access Portal > Web Sites;
In the first Web Site > Parent Web Site field, insert the Web Site referring to the Web Site 2;
In the second Web Site > Parent Web Site field, insert the Web Site referring to the Web Site 1.

${"base64":" ","img":{"width":1306,"height":692,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":63943,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Marketing%20&%20Merchandising/system-allows-the-user-to-change-a-main-web-site-generating-errors_2.png"}}$

Workaround

When this type of problem happens, admin gets inaccessible, and product pages generate errors. The only solution is to roll back the configuration through the database.