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Known issues
Subscriptions simulation returned error when PickupPointID contains special characters
Order Management
ID: 903332
No Fix
Published on9/19/2023
Last updated on7/1/2024
1 min read

Summary

To place a subscription order or update a subscription, the subscription system carries out a simulation, and in this simulation it uses the delivery data returned by the logistics system, and if within this data there is a pick up point whose ID is underline, the subscription system will not be able to choose the SLA correctly, thus generating the error "Invalid AddressProvider:...." in the simulation and consequently will not generate the order.

Simulation

1- Create a pick point whose ID has an underline 2- Make a subscription request by choosing the pick point created in step 1. 3- Wait for the first cycle to run and see that it doesn't run and that the subscription panel registers an error saying that the address is invalid.

Workaround

Delete the pick up point whose ID is underlined and create a new one and update the subscription so that it uses this new pick up point.

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