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Subscriptions dashboard with conflicting information
Subscriptions dashboard with conflicting information
ID: 587579
No Fix
Published on 5/27/2022
Last update on 2/16/2024

Summary

When performing a filter referring to orders within a month (for example, the month of March), there is a small difference between the information in the "Subscription Orders Funnel" and the "Subscription Orders".

Simulation

Go to Subscriptions Dashboard > Subscribers. Perform a filter, for example, "Customized - monthly". In "Subscription Orders Funnel" and immediately afterwards make the same filter in "Subscription Orders".

There may be a difference in values in the "Completed" field.

Workaround

We can understand that the correct answer is contained in the "Subscription Orders" field.

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