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Replacing orders with different Sales Channel
Replacing orders with different Sales Channel
ID: 982965
Backlog
Published on 2/16/2024
Last update on 2/16/2024

Summary

We have identified that it is not possible to replace a SKU in the order if the Sales Channel (SC), equal to 1, is not available for the account.

For example, account A does not have sales channel=1, only SC=2, in the order replacement request we are sending sales channel=1 and not 2.

Simulation

Account A, does not have sales channel=1, only SC=2, in the order replacement request, when they request the replacement of a SKU, we are sent sales channel=1 and not 2, therefore, it is not possible to carry out the replacement.

Workaround

N/A.

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