Known issues
Replacing orders with different Sales Channel
Replacing orders with different Sales Channel
ID: 982965
Backlog
Published on 2/16/2024
•
Last update on 2/16/2024
Summary
We have identified that it is not possible to replace a SKU in the order if the Sales Channel (SC), equal to 1, is not available for the account.
For example, account A does not have sales channel=1, only SC=2, in the order replacement request we are sending sales channel=1 and not 2.
Simulation
Account A, does not have sales channel=1, only SC=2, in the order replacement request, when they request the replacement of a SKU, we are sent sales channel=1 and not 2, therefore, it is not possible to carry out the replacement.
Workaround
N/A.