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Known issues
Page layout changes to mobile when printing (ctrl+p) is used in Chrome
Store Framework
ID: 454680
No Fix
Published on3/21/2022
Last updated on11/25/2022
1 min read

Summary

The page's layout changes to mobile version when printing (CTRL+P) is activated twice in Google Chrome Desktop.

Simulation

In Google Chrome desktop, go to any page of the store and press CTRL+P, then cancel it, and CTRL+P again. Even if the printing is cancelled again, the page's layout remains as mobile until it is refreshed.

This problem doesn't happen in every store using Store Framework.

Workaround

No known workaround, although some CSS manipulation with @media print might solve the issue.

Since the behavior to reproduce this issue is very specific and unusual, this isn't very impactful for any store.

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