The orders filter system currently doesn't return the order with promotions that contain double quotes " in their names, this also applies to SKU name.

To reproduce this scenario, follow the steps below.

1. Create a promotion/sku with double quotes " in the name; Example: Promotion name as 10% off usando o cupom "DIAGEO" (8)

2. Create a test order:

3. In the store environment (storefront), select an item and add it to the cart;

4. Make sure promotion is applied;

5. Go to the checkout and place the order.

6. Go to Orders > Order management;

7. Click on All orders;

8. Use the filter to select the promotion you've added;

9. Note that no orders are found with the selected filter, and returned message in the UI is: Nenhum pedido encontrado. Limpe seus filtros e tente uma pesquisa diferente.

There is no workaround available.