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Known issues
New UI does not show the customers ID document for example CPF
Order Management
ID: 713480
No Fix
Published on12/8/2022
Last updated on2/16/2024
1 min read

Summary

The New UI does not shows the customer ID document on orders. For example as CPF, it happens because the accounts trade policy has another country configured.

Simulation

You can set an different country on Trade Policy and make a purchase using this policy configuration on checkout store. Normal process. After that open the admin and consult the properly order, on client informations you will not see the client document ID.

Workaround

There is no workaround for now.

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