Known issues
item_name of purchase event is different from item_name of add to cart event in Google Analytics
item_name of purchase event is different from item_name of add to cart event in Google Analytics
ID: 878629
Backlog
Published on 8/10/2023
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Last update on 8/10/2023
Summary
When the SKU has the same name as the product the item_name from the purchase ever is different from the item_name of the add-to-cart event.
Simulation
- Add a product to the cart which its name is similar to its SKU name. For example, "Socks" is the product name and the SKU name is "Socks - G"
- Look for its item_name on the add-to-cart event
- Finish the purchase and look for the item_name on the purchase event
Workaround
N/A