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Item added to change order is in another package after invoiced
Item added to change order is in another package after invoiced
ID: 412526
Backlog
Published on 8/19/2022
Last update on 5/9/2023

Summary

Items removed or added by the change order flow are not part of the package, so they will not show up in the invoice email, and in case all items in an order are removed and added later the invoice email is not sent, because the added items are not added to the original order package;

Simulation

1 - Have an order in "Handling shipping" status and then select "Item Change"; 2 - Add one or more units of an existing SKU to the order (or add a new SKU); 3 - Check that the unit has been added to the package; 4 - Invoice the order (via UI or API). In this case, I made it through the UI ("Invoice package" > "Send an invoice" > "Total"). But you can do this using this endpoint; 5 - And then, we can observe that, even after invoice the entire package, the added unit was in a separate package; 6 - And it is not possible to invoice this package separately;

The order will be normally in the "Invoiced" status, but this detail is not very "user-friendly" (separated packages):

Workaround

Unfortunately, we don't have a workaround for this scenario.

Contributors
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