Drag and Drop issue on Site Editor

Known issues

ID: 685103

Fixed

Published on 10/25/2022

•

Last update on 3/9/2023

Summary

Customers cannot use the drag and drop feature in the site editor to upload images, this probably occurs duo our new implementation of our new CMS Media Management.

Simulation

Go to any account and try to upload a banner image through drag and drop

${"base64":" ","img":{"width":472,"height":559,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":184385,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/CMS/drag-and-drop-issue-on-site-editor_1.png"}}$

https://share.vidyard.com/watch/RXWHL4QYir7i5h1U4zuEuJ

Workaround

Upload images without use drag and drop, or,

Try to roll back to an older version of admin-pages without some fixes and CMS Media Management, that is the version of admin-pages 4.43.1

Run vtex install vtex.admin-pages@4.43.1 This will solve the issue about drag and drop, but other issues can show up again