Known issues
Customized cluster expression not working on free shipping promotion + Default saleschannel (1)
Customized cluster expression not working on free shipping promotion + Default saleschannel (1)
ID: 334027
No Fix
Published on 3/16/2022
•
Last update on 2/16/2024
Summary
Currently customized cluster expressions are not working on free shipping type promotions.
Simulation
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Create a customized cluster expression on MasterData
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Create a cluster promotion (https://help.vtex.com/pt/tutorial/criando-promocao-para-um-cluster-de-clientes--tutorials_342) in which the promotion type is a Free Shipping benefit.
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The promotion should use a SC that is not the default of the store.
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Try to log with an user that is valid for this cluster and add a valid product for it on the cart (the benefit will not be applied).
Workaround
Use a default cluster expression on the promotions settings, like isCorportate.