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Customized cluster expression not working on free shipping promotion + Default saleschannel (1)
Customized cluster expression not working on free shipping promotion + Default saleschannel (1)
ID: 334027
No Fix
Published on 3/16/2022
Last update on 2/16/2024

Summary

Currently customized cluster expressions are not working on free shipping type promotions.

Simulation

  1. Create a customized cluster expression on MasterData

  2. Create a cluster promotion (https://help.vtex.com/pt/tutorial/criando-promocao-para-um-cluster-de-clientes--tutorials_342) in which the promotion type is a Free Shipping benefit.

  3. The promotion should use a SC that is not the default of the store.

  4. Try to log with an user that is valid for this cluster and add a valid product for it on the cart (the benefit will not be applied).

Workaround

Use a default cluster expression on the promotions settings, like isCorportate.

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