CMS is not accessible through the new Admin (My VTEX)

Known issues

ID:

Fixed

Published on 4/18/2018

•

Last update on 12/31/2019

Summary

When accessing the CMS through the new administrative environment (My VTEX - {AccountName}.myvtex.com/admin), an error page is displayed, and the CMS can not be accessed.

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Simulation

Access any store through the new administrative environment.
Click the CMS option in the side menu.

Workaround

We're already taking care of this scenario, but in the meantime you need to access the catalog (which uses the old administrative environment - vtexcommercestable), and go from there to the CMS.