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Campaign Audience doesn't save coupon information
Campaign Audience doesn't save coupon information
ID: 521601
Backlog
Published on 10/13/2022
Last update on 11/25/2022

Summary

Campaign Audience doesn't save coupon information

Simulation

  1. Create a Campaign Audience and use a coupon condition;
  2. Create a Campaign Promotion associated to this Campaign Audience;
  3. Buy a product that has this promotion applied;
  4. Check on the OMS this order;
  5. Review the OrderForm from the order, the coupon is not saved in the marketingData Field

Workaround

There is no workaround. If possible, the customer can use the coupon condition on the Promotion if it is an option.

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