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Known issues
User receives error message on first registration in My account
Order Management
ID: 619909
Backlog
Published on7/21/2022
Last updated on11/25/2022
1 min read

Summary

When a new user registers in My Account, the page executes two requests, one sending the data and the other consulting the userid of that user, but in this second request the return is 404 not found, and the page displays an error message to the user.

Simulation


  1. Enter the home
  2. Access my account with an unregistered user.
  3. Log in
  4. At this moment, the UI will display an error message "There was an error communicating with the system, try to reload the page".
  5. In the console, it will be possible to see a graphql request for profile system returning 404.

Workaround

There is no workaround to avoid the error. NOTE; however, when reloading the page, the flow usually follows.

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