Known issues
Unable to access VTEX Payment account.
ID: 550244
Backlog
Published on 3/25/2022
•
Last update on 11/25/2022
Summary
An error message is displayed when trying to access the VTEX Payment module
Simulation
Trying to access the URL: https://{account}.myvtex.com/admin/payment
Workaround
Check if the registration is correct on the following platforms:
- Master data
- DOCK
- Zoop
- Principals If there is no registration in some of these, force via API.