When using the flag RequiresAuthenticationToLoadProfile from checkout APIs with a telesales app to impersonate users, it's not being triggered any kind of feedback to the user if the impersonation was made with success and causes some inconsistencies in the flow

For the simulation, you must have RequiresAuthenticationToLoadProfile turned on, which means that you must use an authorized token to access some APIs

You must also implement telesales functionallity: https://help.vtex.com/en/tutorial/como-configurar-as-funcionalidades-de-televendas--76FNgQP2Glc4umMJ5Yr50R

https://developers.vtex.com/docs/guides/vtex-telemarketing

After that, try to impersonate a user with a call center operator, you will see some inconsistencies in the platform

For some parts of the flow, a refresh might solve the issue, other functionalities are not prepared to work with RequiresAuthenticationToLoadProfile, so, if a refresh doesn't solve the problem, then, the only possible solution is to turn off the flag