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Known issues
MELI incorrect value when client has Coupon on MELI
ID: 969297
Fixed
Published on 1/22/2024
Last update on 10/1/2024

Summary

Currently the client used a coupon in MELI, there is a variety of coupon types in MELI. And some of them are not included in VTEX OMS calculations.

Simulation

In VTEX OMS, the value of the order can be different from what MELI sold to the client, due to some coupon type are not being considering while creating the order in VTEX.

Workaround

For ME1 orders, if the seller needs to have the correct value of the order, in order to send the invoice value to MELI, they can use the field in VTEX OMS called "total_paid_amount", this field is currently considering all coupon values.

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