Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
Issues inserting values in loyalty gift card at checkout
Issues inserting values in loyalty gift card at checkout
ID: 943629
Backlog
Published on 11/28/2023
Last update on 11/28/2023

Summary

When using loyalty gift card users can face bad experience when selecting the option "Use only part of the value", there's no "Add" button after filling "Value to use" (the input is automatically accepted) so if a value is not filled fast enough it will be updated with the first digits only making the user to repeat the procedure. This experience is worse via mobile website.

Simulation

After creating a loyalty gift card to an email it will appear at checkout and you can proceed with the above described scenario.

https://support.vtex.com/hc/en-us/articles/12897485276443

Workaround

NA

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback