Comment vtexcrm field is not showing its content

Known issues

ID: 565919

Backlog

Published on 4/25/2022

•

Last update on 11/25/2022

Summary

Currently, when saving data in the "Comentar" field in a Master Data form, the inputted comments are not being shown upon saving and refreshing the page.

Simulation

Go to mystore.vtexcrm.com.br
Open a CL document (any will do)
Open the comment field

${"base64":" ","img":{"width":1669,"height":214,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":10135,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Storage/comment-vtexcrm-field-is-not-showing-its-content_1.png"}}$

Try inserting any data in it and save
Refresh the page, nothing will be there, albeit the API is showing content.

Workaround

Create a new field for this data entity as a text type and name it Comment.

Then insert it in the form and you will have a "clone" comment field that is functional.