Activate Service on Import (SkuVincularValorServico.aspx) not Working

Known issues

ID: 339894

Backlog

Published on 2/25/2022

•

Last update on 5/10/2024

Summary

Currently, in the SkuVincularValorServico.aspx import usability, when trying to change previously exiting services from inactive from active, the values are not changed. The UI prompts that values were changed but nothing actually really happens.

(The opposite is not true, changing from active to inactive works).

Simulation

Go to the UI https://account.myvtex.com/admin/Site/SkuVincularValorServico.aspx interchanging the rows in the attached sheet from 0 to 1 and vice versa:

${"base64":" ","img":{"width":958,"height":244,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":34754,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/activate-service-on-import-skuvincularvalorservicoaspx-not-working_1.png"}}$

Check the final effects on the SKU you've changed values of:
${"base64":" ","img":{"width":1478,"height":703,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":136121,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/activate-service-on-import-skuvincularvalorservicoaspx-not-working_2.png"}}$

You will be able to set them as inactive, but not as active. The import UI prompts that changes were made:

${"base64":" ","img":{"width":620,"height":131,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":18679,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/activate-service-on-import-skuvincularvalorservicoaspx-not-working_3.png"}}$

No values are actually changed on the given account's database.

Workaround

Using the UI to make changes of inactive -->> active and/or our service APIs: https://developers.vtex.com/vtex-developer-docs/reference/catalog-api-sku-service