Menu
Feedback
Start here

Frequently asked questions

Frequently asked questions
Why was the item splitted in the cart?
Published on4/27/2017
Last updated on7/12/2023
1 min read

This scenario is presented when more than one item from the same SKU is splitted into more than one line in the cart. This occurs due to an action called apportionment - that is the division of a value among some items.

However, there are scenarios in which the discount amount is indivisible by the number of items, particularly in cases where the SKU has a multiplier unit. So, you need to give different discounts to items of the same SKU for the discount amount be correct. This ends up assigning different prices, and splitting each unit in a line.

The example below helps to understand this concept :

{"base64":"  ","img":{"width":1214,"height":704,"type":"jpg","mime":"image/jpeg","wUnits":"px","hUnits":"px","orientation":1,"length":64707,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/faq/shopping/why-was-the-item-splitted-in-the-cart_1.jpg"}}

  1. Multiplier unit.
  2. Product price after discount.
  3. Product price with the difference due to the apportionment.
  4. Discount applied.
Contributors
1
Photo of the contributor
+ 1 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
1
Photo of the contributor
+ 1 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback