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Search with specification parameter returns empty search. What to do?
Published on 1/31/2018
Last update on 11/27/2020

Warning: VTEX has two search options - VTEX search and VTEX Intelligent Search. This article refers to the VTEX search. To learn more about the VTEX Intelligent Search application, see this track.

If the URL http://www.{account-name}.com.br/busca/?fq=specificationFilter_{XXX}:{Y} is not bringing the products/SKUs that have the intended specification, the Filter parameter is not marked in the product/SKU field registration.

To resolve the issue, follow the steps below:

  1. Access the Catalog module.
  2. Click on Category.
  3. Click the category where the specification was registered. You must click the root category where the specification was created.
  4. On the right side of the category tree, on the blue menu, click actions.
  5. Depending on where the specification is registered, click Field (Product) or Field (SKU).
  6. In the specification you want, click Change.
  7. Check the Filter flag.
  8. Click Save.
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