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Frequently asked questions
I can't find a collection. What do I do?
Published on1/24/2018
Last updated on12/11/2020
1 min read

Warning: there are two ways to configure collections, through the CMS or the Collection module (Beta). This article is about how to configure collections through the CMS.

By default, the CMS module only displays the last 20 collections updated.

So if your store has more than 20 collections, it's normal for some of them not to appear in the list shown in the CMS.

{"base64":"  ","img":{"width":1272,"height":369,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":61629,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/faq/marketing-and-merchandising/nao-encontro-uma-colecao-o-que-fazer_1.png"}}

But you can fetch any collection using the search field (Find), including those that are not displayed by default.

{"base64":"  ","img":{"width":1255,"height":364,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":30470,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/faq/marketing-and-merchandising/nao-encontro-uma-colecao-o-que-fazer_2.png"}}

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