Menu
Feedback
Start here

Frequently asked questions

Frequently asked questions
I've edited a placeholder and the site hasn't been updated. What to do?
Published on1/22/2018
Last updated on12/31/2019
1 min read

It is usual for the store to make changes to the placeholders of a layout in the CMS module, and that such change is not reflected live.

Usually this happens because the store saves the placeholder after the changes but does not save the layout.

Whenever you change a placeholder, remember to:

  1. Save the placeholder.
    {"base64":"  ","img":{"width":2218,"height":969,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":123188,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/faq/marketing-and-merchandising/ive-edited-a-placeholder-and-the-site-hasnt-been-updated-what-to-do_1.png"}}
  2. Save the layout.
    {"base64":"  ","img":{"width":2518,"height":810,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":71499,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/faq/marketing-and-merchandising/ive-edited-a-placeholder-and-the-site-hasnt-been-updated-what-to-do_2.png"}}
Contributors
1
Photo of the contributor
+ 1 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
1
Photo of the contributor
+ 1 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback