Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Tutorials
Tutorials
Explore in-depth tutorials for operating your VTEX store.
Tutorials
Payments
Payments overview
What is an offline payment condition?
What is an offline payment condition?

Offline payment conditions are those that need a customer action outside of the store environment so that the transaction can follow its flow. Essentially, they follow three stages:

  1. The customer chooses an offline payment condition.
  2. Your website generates the information so hat payment is made to the bank.
  3. The bank informs your store that the payment has been received.

With that, your store has control over the transaction and may complete the customer's order.

An example that illustrates this type of situation is the bank slip, which is issued by you, but must be paid directly to the bank (either at an agency, an ATM or a smartphone application) before the product is shipped for delivery.

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback