This feature is in closed beta, so only selected customers can access it now. If you want to implement it in the future, please complete our form apontaby entering the product name in the Comments field.

Orders is a VTEX Admin page that displays information on orders placed and managed by VTEX Pick and Pack.

This page allows you to:

• View orders
• Search for orders
• Filter orders
• Export orders

The page displays the following information in a table:

You can optimize order search by using the following tabs:

• All: All orders placed.
• Pending: Orders that are pending, ready for picking and were picked.
• To Ship: Orders awaiting shipping.
• Delivered: Orders delivered to the customer via in-store pickup or carrier.
• Canceled: Canceled orders.
• Rejected: Rejected orders.

You can also find more detailed information about each order by clicking the respective order in the table.

By selecting the desired order, you will see the following information:

• Items: The list of items in the order. You can search for an item by entering its SKU ID or name in the search bar. You can also click the item to view more details about it.
• Order Notes: Notes added by the merchant.
• Shipping Information: Shipping information, including the shipping status.
• Payment Information: Information related to the order payment.
• Additional Information: Extra information related to the order.
• Logs: Timeline with the order's update history.

You can search for an order by using the search bar. To do so, enter the order ID in the search bar, for example: SLR-1341470502250-01.

You can refine the search and view orders by selecting the Filter option. Filter the orders by:

• Created Data: Select the order created date.
• Delivery Date: Select the order delivery date.
• Categories: Select the category from order items.
• Payment Methods: Select the payment method used for the order.
• Shipping Strategy: Select the shipping strategy used for the order.
• Shipping Type: Select the type of shipping chosen for the order.

Click Clear All to remove the selected filters.

You can export orders by following the steps below:

1. Click Export.
2. Select the information you want to export: Package Report or Order Report.
   • For the Package Report, select the date range you want to export, the shipping type, and the shipping method.
     
3. Click Export.