VTEX Pick and Pack: Insights

VTEX Pick and Pack

This feature is in closed beta, so only selected customers can access it now. If you want to implement it in the future, please complete our form apontaby entering the product name in the Comments field.

Insights is a VTEX Admin page that displays information about your store's performance regarding VTEX Pick and Pack.

${"base64":" ","img":{"width":2853,"height":1440,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":240426,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/Shipping/VTEX%20Pick%20and%20Pack/vtex-pick-and-pack-insights_1.png"}}$

This page includes the following sections:

Orders - Total in current period
Time on each step
Orders - Order Performance
Items

Orders - Total in current period

In this section, you will see the total number of orders or worksheets for a given date and at a given facility. You can select the following:

Last day
Last 7 days
Last month
Last 3 months
Last 6 months

${"base64":" ","img":{"width":2728,"height":954,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":134433,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/Shipping/VTEX%20Pick%20and%20Pack/vtex-pick-and-pack-insights_2.png"}}$

Time on each step

In this section, you will find information regarding the duration of each step in the handling process. You can see the time taken for the following steps:

Time in Picking
Time in Packing
Time in Shipping

${"base64":" ","img":{"width":2726,"height":136,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":32737,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/Shipping/VTEX%20Pick%20and%20Pack/vtex-pick-and-pack-insights_3.png"}}$

Orders - Order Performance

In this section, you will see information on the overall order performance and the average fulfillment time for each order.

${"base64":" ","img":{"width":886,"height":786,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":54749,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/Shipping/VTEX%20Pick%20and%20Pack/vtex-pick-and-pack-insights_4.png"}}$

Items

In this section, you will see information about the order items managed in VTEX Pick and Pack, the average picking time per item, the number of items picked by picker, and the order fulfillment rate.

${"base64":" ","img":{"width":1470,"height":730,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":69997,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/Shipping/VTEX%20Pick%20and%20Pack/vtex-pick-and-pack-insights_5.png"}}$