The Ready for Handling status is the warning to the ERP that it should move the order to clear the reservation. After the ERP notifies VTEX that it has integrated the order and that the items' stock has been updated, the status is changed to Handling Shipping.

The reservation clearing does not happen automatically. It should be controlled by your ERP. For more information, see How the reservation works.

See below for possible ways to update this status.

Integrations automate this process. They happen when other systems consult VTEX order to track the shipment flow. This integration can be done via API REST, according to our ERP integration guide.

Once that is done, you will be able to call the API Start handling order.

If the store doesn't have an ERP or some system that integrates the orders, it's possible to manually move the flow to the next stages. The step-by-step for that is described below:

1. In the VTEX Admin, go to Orders > All Orders, or type All Orders in the search bar at the top of the page.
2. Select the desired order in the Ready for Handling status.
3. In the Order Status section, click Ready for handling.
4. Select the three checkboxes:
   • I understand that I will interfere with the progress of the order.
   • I understand that this action cannot be undone.
   • I understand the consequences of this action in the order flow.
5. Click Proceed with status.

When you manually start an order handling, the order can not be integrated with the ERP later on.