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Shipping
Shipping rates
Managing shipping rates

Your store's shipping rates are the shipping cost options that will be offered to your customers. In the Admin, the Shipping rates module allows you to manage shipping rates individually using postal codes. In this module, you can:

If you need to update or add multiple shipping rates, we recommend using the shipping rate template instead of the Shipping rates module. If you want to check out how shipping rates are added and displayed to the end customer, use the Shipping simulator module.

Adding shipping rates

To add a new shipping rate, follow the steps below:

  1. In the VTEX Admin, go to Shipping > Shipping rates, or type Shipping rates in the search bar at the top of the page.
  2. Click on the New shipping rate button.
  3. Fill in the fields.
    • Shipping policy: select the shipping policy to which the new rate will apply.
    • Country: country in which the carrier will make the delivery.
    • **Postal code range: **the postal code interval to which the new rate will apply. This field must be filled in only with numbers and/or letters.
    • Weight range: minimum and maximum shipment weight limits accepted by the carrier (considering the shipping rate and postal code specified). This field must be filled in with a decimal number. The weight unit (grams, kilograms, etc.) must be the same used when adding items (SKUs) to the catalog.
    • Shipping rate: flat rate charged for making the delivery (considering the postal code and weight specified). This field must be filled in with a decimal number.
    • Additional value: the product’s percentage value that will be added to the shipping rate. For example, if the product costs US$ 80.00 and the additional value is 1 then an amount of US$ 0.80 will be added to the final shipping rate.

      The percentage refers to the product’s total cost (the product price without discounts). This field must be filled in with a decimal number.For example, to add a percentage of 23%, you can fill in the field with 23 or 23,00.

    • Additional value per weight: additional value for each unit that exceeds the minimum weight limit. This field must be filled in with a decimal number.
    • Max. cubic volume: the maximum volume accepted by the carrier. This field must be filled in with a decimal number.
    • Delivery time: the maximum number of days for the carrier to make the delivery. This field must be filled in with a natural number.

Searching for existing shipping rates

To check your existing shipping rates, follow the steps below:

  1. In the VTEX Admin, go to Shipping > Shipping rates, or type Shipping rates in the search bar at the top of the page.
  2. Fill in the Postal Code field.
  3. Select a Shipping policy.
  4. Click on Search.

A list of search requirements will be available. The list contains the rates added both using the shipping rate template and the Shipping rate module, and you can edit or delete a shipping rate.

Editing shipping rates

  1. In the VTEX Admin, go to Shipping > Shipping rates, or type Shipping rates in the search bar at the top of the page.
  2. Fill in the Postal Code field.
  3. Select a Shipping policy.
  4. Click on Search.
  5. In the Actions column, click on the icon for advanced settings.
  6. Change the fields you want.
  7. Click on Save.

Deleting shipping rates

  1. In the VTEX Admin, go to Shipping > Shipping rates, or type Shipping rates in the search bar at the top of the page.
  2. Fill in the Postal Code field.
  3. Select a Shipping policy.
  4. Click on Search.
  5. In the Actions column, click on X.
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