In this article, you will find information on how to access your invoices or "boletos" (popular Brazilian off-line payment method), as they are widely known in Brazil. The way to access your invoices and more information about your account is the same, irrespective of the country where you are.

To access them you need to link a financial role with all users who are authorized to have access to this information.

With an authorized financial role set, access the option Account Setting > Billing > Invoices to take invoices-related actions. On the next screen the available invoices will appear listed by month and color.

• Green: paid invoices.
• Purple: invoices close to their due date.
• Red: overdue invoices.

We will divide the tutorial sections into Worldwide and Brazil:

• In the Worldwide section which focuses on VTEX clients from Argentina, Chile, Colombia, Mexico, the United States and the United Kingdom, you will find information on how to obtain your invoice.
• In the Brazil section, focused on VTEX clients from Brazil, you will find out how to download the "boleto" and "notas fiscais".

To download your invoice, follow the steps below:

1. Access the Admin.
2. Select the Billing module.
3. Click on Invoices.
4. Select the desired invoice.
5. Click on Open invoice.

The invoice will then be appear in another tab.

We recommend not overstepping due date, since a new "boleto" with penalties and taxes will need to be issued once the current one expires.

To download your "boleto", follow the steps below:

1. Access the Admin.
2. Select the Billing module.
3. Click on Invoices.
4. Select the desired invoice.
5. In the right corner of the invoice, click on New Bank Slip.
6. Click on Pay this Invoice.
7. A new "boleto" will be generated; and penalties and taxes will be included automatically when required.

In Brazil, a purple invoice can indicate that it is overdue but that a new "boleto" with an upcoming due date has already been issued. In such cases, the invoice will continue as overdue until it's paid. If no payment is made, the invoice color will switch to red again.

To obtain a "Nota Fiscal", follow the steps below:

1. Access the Admin.
2. Select the Billing module.
3. Click on Invoices.
4. Select the desired invoice;
5. Click on Open Invoice, in the invoice's right corner.

The Nota Fiscal will be opened in another tab on your browser. Click on Print NFS-e above the Nota Fiscal heading.

1. In the Save as option, select Save as PDF.
2. To conclude, click on Save.

If you have questions about the amount charged on the invoice, read the article on understanding the value of approved revenues.