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Configuring Tuna gateway affiliation

At VTEX, you can configure your store with the Tuna gateway to receive payments through: bank invoice, debit and credit cards, PIX and Bitcoin.

You can integrate your store with Tuna via Application Key and Application Token. To receive this information, you need to create your account first. To do so, please fill out this form and wait to be contacted by Tuna with more details.

Once you have created your account and obtained the Application Key and Application Token, follow the steps below to configure Tuna in your store:

  1. In the VTEX Admin, go to Store Settings > Payment > Providers, or type Providers in the search bar at the top of the page.

  2. On the providers screen, click the New Provider button.

  3. Type the name Tuna in the search bar and click on the name of the provider.

  4. Fill in the Application Key and Application Token fields with data provided by Tuna.

  5. In Payment capture, select one of the following options:

    • Use behavior recommended by the payment processor: capture is not automatic; it is scheduled according to the period specified by the acquirer. The acquirer indicates whether the payment has been authorized and can determine or recommend a number of days for the capture upon payment authorization. (This is the platform's default behavior.)
    • Automatic capture immediately after payment authorization: capture is automatically performed right after payment authorization, even if the transaction includes an anti-fraud analysis.
    • Automatic capture immediately after anti-fraud analysis: capture is automatically performed right after payment authorization and anti-fraud analysis. If you select this behavior and do not have anti-fraud analysis, the system will perform the payment capture as in Automatic capture immediately after payment authorization.
    • Deactivated: Not automatically captured: capture takes place only when the order is invoiced. Please note that the payment will not be processed if invoicing is delayed and exceeds the capture period agreed with the payment provider.
  1. Click on Save.

After completing the configuration steps on the VTEX platform, access the Tuna Console and create at least one payment flow. This is necessary to start processing payments using the solution.

For more details about this configuration, see Tuna’s documentation.

Configuring a payment condition

Once you have completed the steps above, Tuna will be ready to be used in your store. It will be available in the Process with affiliation field — provided that the payment method is compatible with Tuna — when creating a payment condition.

Learn more in the article Configuring payment conditions.

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