Canceling payment for the service of an app installed in my store
In order to cancel fees for a service belonging to an app, just remove the app in VTEX admin. To do this, follow the step below:
- Access
{store-name}.myvtex.com/admin
. - In the side menu, click Apps.
- Click My Apps.
- Click Settings of the desired app.
- Click Desinstall.
- Clique Desinstall again to save your changes.
After following these steps, you will no longer be charged for the service used by the app.