The Live Shopping app enables stores to create immersive, real-time shopping experiences directly on their storefronts. Merchants can live stream events on their store website to promote product collections, increase sales, and enhance user experience, while interacting via live chat.
This technical onboarding guide is designed to assist development and operations teams with implementing, configuring, and optimizing Live Shopping. The goal is to ensure a seamless setup and allow brands to host engaging, conversion-driven live events.
Overview
In a Live Shopping event, you have the following features:
- Player: Transmission display with options like full screen, likes, share, and Picture-in-Picture (PiP).
- Product sidebar: Displays up to 50 products during the event, with the possibility of highlighting products.
- Chat: Enables real-time interaction between administrators and store clients.
- Like button: Shows a heart animation when customers interact with a “like”.
- Share options: Allows the live stream to be shared by any participant.
- Full screen: Displays the event in full-screen mode.
- Number of viewers: Shows how many viewers are watching the event.
You can see the features below as they would appear in a real Live Shopping event:
Live Shopping is a paid app with different subscription plans. For more information, check VTEX App Store.
For questions, feedback or if you need support with Live Shopping, contact our Support team.