Omnichannel
VTEX Sales App - Payments
Configuring cash payments through VTEX Sales App
Configuring cash payments through VTEX Sales App
This article explains how to configure VTEX Sales App to accept cash payments. This configuration is done in two steps:
Before configuring the cash payment display in VTEX Sales App, you must create a custom payment and a payment condition for it. Both actions must be performed in the VTEX admin panel.
Creating a custom payment
- In the VTEX Admin, go to Store Settings > Payments > Settings, or type Settings in the search bar at the top of the page.
- Go to the Custom payments tab.
- In the Notes payable section, click on any of the boxes containing
Config
. - In the Name field, type the name you want to use for this custom payment. For example, "Cash".
- In the Automatic authorization field, select Yes. The other fields do not need to be filled in or changed.
- Click on
Save
.
Creating a payment condition
Now we will create the payment condition.
- Still on the Settings page of the Payments module in the VTEX Admin, click on the Payment conditions tab.
- Click on the green button with the
+
icon to add a new condition, as shown below.

- In the Custom payment section, select the Cash option you have created.
- Enter a name for this payment condition, change the status to Active, and in the Process with affiliation field, select the custom payment you created in the previous step.
- Click on
Save
.
In addition to the settings above, you must follow the Define payment methods displayed in VTEX Sales App guide so that the payment options are displayed correctly in the app.