Add-on products are solutions offered by VTEX to meet the specific business needs. They can be purchased separately through a subscription agreement.

To implement the solutions below, contact our VTEX Sales Support.

VTEX Ad Network connects VTEX stores with brands interested in advertising their products. This connection allows advertisers and merchants to boost their business:

• Advertisers: Brands that can create ad campaigns to promote products in VTEX stores offering the same products in their catalogs, thus increasing sales.
• Merchants: Can offer ad space in their stores for advertisers to promote products. In return, these merchants will receive a fee for each click on an ad in their stores.

Assisted Sales (SuiteShare) is the solution created by VTEX to boost sales through WhatsApp. It allows you to attract new customers, integrate sales tools, and manage user service data and result metrics.

VTEX Live Shopping allows creating online broadcasts for live demos of store product features. Direct and instantaneous interactions with customers improve public engagement with the brand and help increase sales performance.

To schedule an app demo with an expert, go to the VTEX Live Shopping page.

VTEX Personal Shopper allows offering a direct, personalized service between the customer and the sales associate, bringing the physical store shopping experience to the digital environment. The sales associate can show products, make recommendations, and answer customers' questions through this app. They can also add items to the shopping cart during a video call.

To schedule an app demo with an expert, go to the VTEX Personal Shopper page.

VTEX Pick and Pack is a solution for managing and ensuring complete visibility throughout the fulfillment process, from picking and packing products in physical stores or warehouses to their delivery at pickup points or customer locations.

VTEX Pick and Pack consists of:

• Pick and Pack app: Manages orders in the store or warehouse, allowing you to customize the order picking method, select packaging types per product, and remove or add products according to the store's inventory.

• Last Mile app: Coordinates the shipping of packages from warehouses or stores to the customer's address by creating efficient delivery routes, selecting available drivers, and tracking the exact location of the order.

To watch an app demo or schedule a custom service with an expert, go to the VTEX Pick and Pack page.

With VTEX Sales App, sales associates from physical stores can expand their sales possibilities by integrating inventory data between physical and online stores while offering complete face-to-face monitoring of the customer's purchasing process. The app allows you to:

• Access information and sell products from your store and different locations, such as branch stores, partner stores, or distribution centers (endless aisle).

• Suggest products based on the customer profile.

• Offer instant delivery options, scheduled pickup, or delivery at the customer's location.

• Manage performance metrics for each sales associate.

To watch an app demo or schedule a custom service with an expert, go to the VTEX Sales App page.

VTEX Shipping Network and VTEX Shipping Network Correios solutions are exclusive to Brazil.

Explore options for shipping products to all regions of Brazil with VTEX Shipping Network and VTEX Shipping Network Correios.

VTEX Shipping Network offers the option of connecting carriers to create an integrated delivery network. With currently over 20 partners, it provides customers with the best cost and delivery time options.

Learn more on the VTEX Shipping Network page.

VTEX Shipping Network Correios is a partnership between VTEX and Correios, the primary postal service in Brazil. This solution allows stores to use PAC and SEDEX shipping services directly through the VTEX Admin with special rates, thereby reducing operational shipping costs.

Requesting this solution is simple and can be done in a few minutes. To do so, accept the Terms and Conditions and enable the solution in the store's Admin. These are the features available in the VTEX Shipping Network Correios:

• Synchronization of shipping tables between Correios and VTEX. Every update made by Correios is automatically displayed in the VTEX environment.
• Shipping tracking automatically updated and added to orders.
• Shipping labels available to be printed via the VTEX Admin (Ready to Dispatch module) or via API for integration with external systems (e.g., ERP, WMS).
• Direct communication channel with Correios in the Admin through the Information request.

Learn more on the VTEX Shipping Network Correios page.

VTEX Shield offers additional, customizable protection layers for stores that prioritize platform resilience and the security standards guaranteed by VTEX's existing security certifications and practices.

When requesting VTEX Shield, you can choose from the following features:

• Security Monitor
• Penetration tests
• Web Application Firewall (WAF)

WhatsApp AI Campaigns is a feature developed by VTEX to recover abandoned checkouts.

When a user leaves the payment page, the platform identifies this action. If the user does not return to complete the order within 1 hour, the feature sends them a notification via WhatsApp.

The main advantages of this feature are:

• Improved customer experience: Messages can be personalized to increase relevance and strengthen the relationship with the brand.

• Increased conversion rates and sales: The feature encourages customers to return to the payment page to complete their purchase, thereby increasing sales and conversion rates for retailers.

WhatsApp AI Campaigns is only available for stores using Store Framework that don't have Checkout customizations.