{"section":"tutorials","requestedLocale":"en","requestedSlug":"temporarily-unblocking-the-vtex-admin","locale":"en","slug":"temporarily-unblocking-the-vtex-admin","path":"docs/en/tutorials/vtex-admin/billing/invoices/temporarily-unblocking-the-vtex-admin.md","branch":"main","content":"The store's VTEX Admin is blocked when invoice payments are overdue. You can temporarily unblock it for 48 business hours while you catch up on pending payments.\n\n## Before you begin\n\nMake sure you have one of the following permissions:\n\n- [Owner (Admin Super) role](/en/docs/tutorials/predefined-roles).\n- [Billing](/en/docs/tutorials/predefined-roles) role. Learn how to configure this role in [Creating a financial role](/en/docs/tutorials/creating-a-financial-access-profile) or ask the store owner to adjust your permissions.\n\n## Instructions\n\nTo request temporary unblocking, follow these steps:\n\n1. In the VTEX Admin, click your avatar, identified by your email initial, in the top right corner of the screen.\n2. Go to **Billing > Invoices**, or type **Invoices** in the search bar at the top of the page.\n3. Click **See how to temporarily unblock.**\n4. Click **Unblock for 48 hours.**\n\n  > ⚠️ Use the unblocking period to settle your invoices and avoid new blocks.\n\nIf the payment has already been processed but hasn't been identified yet, see the article [Resolving an unidentified invoice payment](/en/docs/tutorials/addressing-an-unidentified-invoice-payment)."}