VTEX Support
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When clients and partners need support, they can count on VTEX assistance, which includes our documentation portals, VTEX Community, and our online support, as shown in the table below:
| Channel | Artigos |
|---|---|
| Help Center | Documentation portal intended for merchants, support teams and business decision-makes who work with the platform's administrative dashboard, the VTEX Admin. |
| Developer Portal | Documentation portal intended for developers and technical users working with the VTEX platform. |
| VTEX Community | Official VTEX community. This is where you share questions, ideas, and create connections within the VTEX ecosystem. |
| VTEX Support | Official VTEX support provided virtually by experts. If your issue needs access to data privacy, open a technical, billing, or commercial support request. |
This track is dedicated to describing the virtual support provided by VTEX and is structured as follows: